Supported Products
We provide full support for all JFDI-developed solutions:
Locodium
Declarative low-code platform for rapid application development.
Aardvark
Kanban process management for Microsoft Teams.
AutoTag
Automated metadata and document classification for SharePoint.
Web Parts
SharePoint web parts designed for enhanced productivity.
PETM
Private Equity Transaction Manager.
Bespoke Software
Other solutions delivered through customer-commissioned projects.
If you don't see your product listed here, you are still covered. Contact us using our main communication routes.
How to Get Support
Submit a Support Request
Use the Get Support button above for product issues, assistance, or bug reports. You can also email us directly.
Support Hours
Monday to Friday, 9:00 to 17:30 UK time (excluding UK public holidays). Our team will respond as quickly as possible.
If you require out-of-hours coverage or a premium SLA, please enquire to discuss options.
Training & Onboarding
For help with adoption, configuration, or training, details are covered in our product documentation and onboarding materials.
Request a Feature
Submit enhancement suggestions via email. We regularly review feature suggestions as part of our product improvement roadmap.
Guided Onboarding
We offer structured training packages and guided onboarding to help your team get the most out of JFDI solutions.
Need help with a JFDI product?
Our support team is ready to assist you. Submit a support request and we will get back to you promptly.