Branded Intranet

30 January 2026 • by JFDI

Caburn Hope's SharePoint Online portal was transformed from a clunky out-of-the-box design into a branded, streamlined intranet with improved navigation, Yammer integration, and company branding.

"Thanks to JFDI, we fell in love with SharePoint again. Before the redesign, our portal was clunky with a fundamental out-of-the-box design. Now, things are more streamlined and easier to find, and the portal seems more 'alive' with communications thanks to the prominent position of Yammer posts. It is also great to see our brand incorporated -- excellent work, JFDI." -- Elizabeth Spencer-Phillips, Founding Director & MD

The Challenge

Caburn Hope was not happy with their SharePoint Online instance look and feel. They observed every employee used the platform only when they had to and were not impressed with how it worked. JFDI was engaged to initially consult on how their previous supplier positioned the portal and then redesign, modernising it to reach its full potential.

JFDI's Approach

Consultancy and Communications Planning Portal

After the initial investigation, JFDI immediately recognised the incorrect templates used for the root site collection. Replacing these with the Communications Site template from Microsoft provided a far more relevant landing page for Caburn Hope, thus falling into line with Microsoft's latest design philosophy.

In addition, custom-developed legacy applications were found to reside in the tenancy. These were provided by a previous incumbent but are no longer required due to the changes JFDI implemented. Decommissioning them improved loading times and resulted in significant SharePoint resource savings. JFDI implemented carefully chosen SharePoint Web parts, improving the engagement rate and navigation across the Caburn Hope SharePoint portal.

What JFDI Delivered

Convenient Navigation

Simplified menus for intuitive access to crucial departments, direct access to recent documents and Yammer feed, and removed unnecessary elements.

The Correct Solution

Restructured the portal and chose appropriate SharePoint navigational features like Big Menu and graphical tiles using familiar graphics.

Pixel Perfect Branding

Redesigned every element using the company colour palette, including all functional aspects of the theme for instant brand recognition.

Future-Proof Storage

Reviewed client and user data storage for 3+ year scalability with sufficient indexing and data retention policies.

Client Overview

Company: Caburn Hope

Country or Region: United Kingdom

Industries: Full-service strategic communications

Company Profile: Caburn Hope is a group of intelligent and performance-driven communication experts based in Lewes. Their employee communication campaigns drive success of various companies both locally and globally.

JFDI Services Provided

Services used:

  • SharePoint Consulting
  • SharePoint Infrastructure Planning
  • SharePoint Build and Maintenance
  • SharePoint Custom Development
  • SharePoint Support
  • Information Architecture
  • Design and Branding

Software involved:

  • Microsoft 365
  • SharePoint Online
  • Microsoft SharePoint Server
  • SharePoint Framework (SPFx)

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