The University of Brighton needed a health check for SharePoint. JFDI's SharePoint Doctors team conducted comprehensive diagnostics, recovered missing databases, and corrected maintenance procedures.
The Challenge
The University of Brighton operates 20,685 students and 2,700 staff across five campuses in Sussex, England. The institution engaged JFDI's SharePoint Doctors service to address environmental strain on their established SharePoint 2010 farm caused by increasing performance demands.
SharePoint Health Check
JFDI conducted comprehensive server-level diagnostics across the University's SharePoint infrastructure. The engagement produced detailed environmental documentation and identified configuration gaps against industry standards. Their in-house team collaborated with JFDI to develop remediation strategies.
Emergency Troubleshooting
The University encountered database instability during maintenance procedures. Content databases mysteriously disappeared when transferred between storage systems. JFDI recovered missing databases without requiring restoration from backups and identified procedural flaws causing the failures. The corrected maintenance protocols eliminated subsequent occurrences.
About the Client
The University of Brighton is a professional education institution with accredited degrees in pharmacy, engineering, computing, nursing, journalism, and criminology.
Need a SharePoint health check?
JFDI's SharePoint Doctors can diagnose and resolve infrastructure issues across your SharePoint environment.