JFDI built UK SBS a WCAG 2.1 AAA-compliant HR portal on SharePoint Online, consolidating HR, payroll, finance, and procurement services for over 18,000 users with smart search and e-learning.
"JFDI understood our vision and combined our disparate services with a beautiful, modern, yet highly functional HR portal. Moreover, they made it WCAG 2.1 at Level AAA, making it vastly easier for our accessibility users. We are proud to offer this unique solution to our users. JFDI are true professionals in our eyes." -- Elaine King, Digital Channel Manager
The Challenge
UK SBS wanted to consolidate several online services guiding their customers around Human Resources, Accounting, Purchasing, and Information Technology services in one modern workspace and encourage users of these resources to self-serve.
JFDI's Solution
JFDI developers built UK SBS an HR Portal based on SharePoint Online. The new solution empowers end-users to be self-sufficient with their HR, Payroll, Finance and Procurement needs. OKTA sign-in mechanisms recognise a user's organisation to tailor the available information.
JFDI's custom web parts fine-tuned the SharePoint interface, making HR-related content easier to find and ensuring the platform met the strict accessibility standards of the public sector. Navigation and content hierarchy was designed in a user-focused way to achieve modern workspaces for everyone.
Key Features
Smart Search
Dynamic search field constantly suggests the most appropriate content based on user input, with full metadata leveraging for maximum relevance.
E-Learning Suite
Step-by-step user guides, comprehensive videos, and professionally prepared e-learning modules -- all within the portal.
Secure Sign-In
Single sign-on experience for every external user. Portal recognises organisation and tailors content after login.
WCAG 2.1 Level AAA
Fully compliant with the highest accessibility standards, making the platform vastly easier for all users.
The solution has been made ready to be fully integrated with MS Teams, potentially improving the UK SBS staff's collaboration experience. All data within the portal is GDPR compliant, governed by pre-defined policies under the control of UK SBS SharePoint administrators.
Client Overview
Company: UK Shared Business Services
Country or Region: United Kingdom
Industries: Financial Services
Company Profile: The company is a prominent Financial Services company, with no internal software development capability, and a considerable backlog of IT systems requirements to fulfil.
JFDI Services Provided
Services used:
Software:
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